Customer Retention Programs

Continuity Programs has been creating Customer Retention Programs since 1973

The old adage holds true especially in today’s economy. It is easier to sell to an existing customer than a new one.
A variety of studies suggest that it costs up to 7 to 10 times more to acquire a new customer than to keep an existing one.
Studies also show that a 10% increase in customer retention can translate to as much as an 80% increase in profitability.
They also state that a 2% increase in customer retention has the same effect on a business as decreasing costs by 10%.

Your past customers are your best source of new business. Period.

Ready to sign up? Fill out the Request Information form, or call 800-521-0026. Corporate and individual product packages are available.