Location: Walled Lake, MI
Job Type: Full-time
We seek professionals who are aggressive team players to work hard in our energetic, innovative, empowering, and dynamic environment filled with challenge, growth, resources and motivated team members who display tremendous passion for delivering results that exceed our customer’s expectations.
Job Summary: This position is ideal for an energetic, self-motivated, reliable individual who enjoys performing a variety of detail oriented, customer focused tasks in a high-energy team environment. This person would be responsible for timely Accurate Order Processing and providing stellar Customer Service.
Candidate should align with our Company’s Core Values:
- Service Excellence – We strive to WOW in everything we do
- Technology Driven – Committed to continuously implementing advanced technologies
- Integrity – Truthful & honest and consistently doing the right thing
- Learning & Growing – Determined to educate ourselves & better the organization
- Fun Teamwork – We are a hardworking team that supports each other in an upbeat & lively culture
Job Responsibilities and Key Duties:
Core duties and responsibilities include, but are not limited to the following:
- Process New Orders that are received in electronic, online and paper formats
- Provide exemplary Customer Service
- Data Entry
- Reception tasks
- Other duties and projects as assigned
Education and Experience:
- Customer Service and Order Entry: 3 years
- Previous data entry/order processing experience required
- Previous Customer Service experience required
- Associate/Bachelor Degree in Business or related field is a plus
- Previous experience with CRM software a plus
- Previous experience with photo edit software a plus
- Previous experience serving Realtors is a plus
Abilities and Skills:
- Strong computer skills, including proficiency in MS Excel, MS Access, MS Outlook
- Must be proficient with spreadsheets and data processing in MS Excel, CSV, and txt file formats
- Self-Motivated, reliable, friendly and energetic
- Must be detail oriented
- Must complete work with a superior level of accuracy and minimal supervision
- Must demonstrate sound judgment when prioritizing the completion of a variety of time critical tasks
- Proven ability to consistently meet deadlines
- Must be able to perform superior customer service in both oral and written formats
- Must be likeable
Compensation is dependent on experience
We offer a competitive, comprehensive benefits package to full-time employees that includes:
- Medical, Dental, Vision and Disability Insurance Options
- Paid Vacation
- Paid Holidays
- 401(k) Plan with Matching
- Professional, Team Environment
- A great opportunity at a great place to work
About the Company:
Continuity Programs offers CRM Software with Automated Marketing Campaigns for Companies. Plus, we sell marketing products that can be purchased online through our eCommerce storefronts by individuals and small businesses.
We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment screening, background checks and substance abuse testing.
If you feel that you are a good fit with our core values, and meet the qualifications above, please forward your resume to firstname.lastname@example.org, and include salary requirements.
Thank you for applying today!