Studies of mortgage customer feedback indicate:
- 90% of customers were “Very Satisfied” with the service they received and would use the same loan officer again.
- However, 67% of the mortgage customers DID NOT remember their loan officer’s name after 6-24 months.
- Less than 29% used their original mortgage company for their next purchase.
- Just think about how much business loan officers lose when they do not maintain relationships.
Continuity Programs has specialized in mortgage leads since the early days of our business. We started helping mortgage companies with their marketing needs after our program had proven its effectiveness for real estate companies. Industry professionals promoted our original approach to customer retention, and now we’re proud to be the leading mortgage relationship management specialists for companies across the country.
Continuity Programs knows the mortgage industry, the challenges you face and how to help you overcome them. Effective marketing and time management is essential for loan officers in today’s world. All of our mortgage marketing programs are 100% turn-key, which is what differentiates Continuity Programs from the other mortgage marketing companies out there. Continuity Programs’ goal is to help you grow your business. Check out our specific mortgage marketing solutions to generate leads and get referrals, up sell and cross sell, and acquire new customers.
Our mortgage relationship management tools are completely customizable without sacrificing convenience. We can make them work for any kind of company, whether you’re looking to use them in an individual office or work with them for all loan officers in your large company. Whatever your needs, our mortgage leads system has the flexibility to meet your goals. Incorporating disclaimers or license numbers to meet compliance is not a problem.
Not only do our mortgage database marketing systems help increase customer retention, they also have a very positive impact on loan officer recruiting and satisfaction.
Ready to sign up? Fill out the Request Information form, or call 800-521-0026. Corporate and individual product packages are available.
ARM Tracker Program
Mortgage Cross Media Marketing
Mortgage Customer Retention Programs
Mortgage Customer Satisfaction Survey Programs
Mortgage E-Mail Marketing Campaigns
Mortgage Purchase Leads
Mortgage Social Media Marketing
Mortgage Target Marketing